Wiki Support:
Some of the Feedback I Have Received

Vicki is THE go-to person ... for all things TWiki. But her most important contribution is sometimes missed...she's an excellent information architect. She always asks 'what are you trying to accomplish? Who is this for?' This inquiry leads to data tailored to the purpose and audience.

I don't know of any software engineer who comes close to her skill level in understanding and applying TWiki machinery to unlock it's vast feature potential. Vicki was also a pleasure to work with in a customer consultant role -- she usually answered my queries within 24 hours, and often provided code, scripts, and other examples and artifacts that I could simply drop-in use in my applications. I'd estimate that she helped hundreds of people get very sophisticated web applications working through her emails, blog posts, and personal consultations.

...Vicki, although titled "technical writer" was more of a documentation technology expert. She managed a technology tool that is currently [our] primary technical documentation silo, "Twiki". Vicki's knowledge of both the tool and how best to apply it to daily common use, is exhaustive. I had numerous projects which I engaged Vicki, all of which required major customizations to do much more than typical documentation needs, and she was able to not only churn out solutions quickly, but extremely professional looking, completely functional as requested and in all cases better than I envisioned.

Vicki has always been accessible and eager to help. In addition, I have been extremely impressed with her ability to clearly and concisely explain how Twiki works, and the most efficient means of addressing the immediate problem at hand. Given that Twiki is our de-facto mode of documentation ..., it is difficult for me to understand how we could afford to continue effectively without Vicki.

Vicki is incredibly knowledgeable on all things TWiki, but on top of that, goes out of her way to be extremely consistently helpful. This is both via the twiki [email] list as well as ad-hoc IM-based questions. On top of that, she has plenty of working TWiki examples to steal from. You rock, Vicki!

Vicki's encyclopedic knowledge of Twiki and her clear and concise examples were instrumental in helping our team create the Twiki application we needed.

I just joined from Google (spent 7 years there) so I've been working with Google Sites for the longest time. I started out hating Twikis, but was forced to learn it since we have nothing else at [Company]. However, I'm starting to enjoy it immensely. Thanks for all your help articles - they are invaluable for a beginner like me. Been learning about ddcolortabs.css and stuff... very fun. Anyway, thanks for your contribution to making [Company] collaborative and fun.

When it comes to Twiki, people are often fast to point out the negatives, instead of pointing out the positives. One of the great 'positives' is Vicki's commitment to improving, helping, and enlightening others. She deserves kudos for an often thankless job.

Vicki helped me create a twiki application. She guided me through my initial attempts and then stepped in and did the more complicated programming work that would have taken me hours to figure out. I really appreciate her help and also her wonderful sense of humor.

I really appreciate your twiki-excellence. Teaching is a skill not everyone has.

In addition to making great things happen, Vicki always takes the time to help folks on twiki-users@ with random questions on how to do certain twiki-related items. Thank you so much for spending the time and energy helping us all !

Whenever I, or any co-worker has a Twiki question or issue, Vicki is certainly highly regarded as The Twiki Subject Matter Expert to deliver solutions.

Vicki created a[n]... application for our group to schedule the training room. It would have taken me a long time to make this application myself. Vicki asked me what I needed and implemented the application quickly and efficiently. I really appreciate her doing this for us. Thanks!

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