Vicki Brown

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Facilitator... Troubleshooter... "Utility Player" *

Information Architect
Technical Writer/Editor
Tools Programmer (Scripts & Filters)
User Support specialist

My passion is to help others to be more productive. My concentration is on projects that will directly help employees within an organization access the information needed to do their jobs. My focus is more toward solving a problem than writing a program, although I often write programs to solve problems!

My skills and interests lie in the areas of:
  • Problem solving and troubleshooting
  • Information architecture and content management
  • Scripting: internal tools and data filters
  • Technical writing and editing
  • Training and user support
  • Web weaving (CSS, HTML, JavaScript)
I prefer to work on "internal" documentation and tools, that is, written by and for employees (often engineers). I like to work directly for the person or team who needs my services, i.e. developing internal tools vs marketed applications, creating internal documentation vs external publications, etc. I would rather be the sole (or one of a few) programmer supporting a non-programming team, than one of many people working on a large externally-facing application.

For the past 5 years, I have been helping internal customers of a large corporate wiki (TWiki) installation to be more effective and productive. I have had much personal satisfaction (and terrific feedback) in this role and would take great pleasure in working on similar projects.

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